法律声明
Legal Disclaimers
Delivery Time Disclaimer
All delivery timeframes stated on our website and in this policy are estimates only and are not guaranteed delivery dates. We do not accept liability for any indirect, consequential, or incidental damages arising from delivery delays, including but not limited to loss of use, loss of opportunity, or related pet care costs. This does not affect your statutory rights under applicable consumer protection laws.
Customs & Import Compliance
It is the customer's responsibility to ensure that all ordered products comply with the import laws, regulations, and restrictions of their destination country. We are not liable for any packages seized, confiscated, or destroyed by customs authorities due to violation of local import rules. Any fines, penalties, or storage fees imposed by customs shall be the sole responsibility of the customer.
Limitation of Liability
To the fullest extent permitted by applicable law, our total liability for any shipping-related claim shall not exceed the total amount paid for the affected order, including original shipping fees. We shall not be liable for any indirect, special, incidental, or punitive damages arising from shipping or delivery issues.
Statutory Rights
Nothing in this policy is intended to limit or exclude any non-waivable statutory consumer rights that apply to you under the laws of your jurisdiction, including rights under the EU Consumer Rights Directive, the Australian Consumer Law, and applicable US state consumer protection statutes.